Privacy Policy

Date Updated: 24/11/2025

1. Who we are

Edwards Digital is a web design, branding, and graphic design studio based in Eindhoven, Netherlands, serving clients worldwide.

Business details
Edwards Digital
Location: Eindhoven, Netherlands
KVK number: 98086820
Website: www.edwards-digital.com
Contact email: hannahedwards.nl@gmail.com

For the purposes of the General Data Protection Regulation and Dutch privacy law, Edwards Digital is the data controller for personal data collected through this website and related channels.

2. What data we collect

Depending on how you interact with Edwards Digital, we may collect:

Information you provide directly

When you contact us, request a proposal, or book a call:

Name
Business name
Email address
Phone number
Project details and any information you include in your message or file uploads

If you become a client, we may also collect:

Billing details and invoicing data
Contract and project files
Communication history related to your project

Information collected automatically

Through Wix and connected analytics tools, some technical and usage data are collected when you visit the site such as:

IP address and approximate location
Device type and browser type
Pages visited, clicks, and time spent on the site
Referring site or campaign where available
Basic information about how you interact with forms and navigation

We may collect information from other sources. Data may be collected from connected platforms such as:

Google Business profile, Google Analytics, Google Search Console, other Google products
Social media platforms such as Instagram and Facebook where Edwards Digital has a presence

This may include public profile information and engagement statistics such as likes, comments, messages, and reach.

3. Why we use your data and legal bases

We process personal data only where there is a legal basis under GDPR.

We use your information to:

Provide services and answer inquiries

Reply to your messages and questions
Prepare proposals and quotes
Deliver design and consulting services
Manage client relationships and projects

Legal basis: performance of a contract or steps taken at your request before entering a contract, and legitimate interest in running the business and communicating with clients and potential clients.

Operate and improve the website

Monitor site performance and security
Understand which pages and services are of interest
Improve content, structure, and user experience

Legal basis: legitimate interest in maintaining and improving a professional website and understanding how visitors use it.

Marketing and visibility

Share portfolio work and case studies, where agreed
Track effectiveness of online profiles such as Google Business and social media pages

Legal basis: legitimate interest in promoting the business. Where you explicitly consent, for example to be featured with a testimonial, consent is the legal basis.

You can object to processing based on legitimate interest at any time. See “Your rights” below.

4. Cookies and tracking technologies

Wix places cookies and similar technologies on visitors devices in order to provide core site functionality, security, and analytics.

In addition, connected tools, such as Google services or social media pixels, may set their own cookies to help measure traffic and interactions.

You can control cookies through:

The cookie banner on the site, where configured.
Your browser settings, which allow you to block or delete cookies.

Blocking some cookies may affect how the site functions.

5. Sharing of data

Edwards Digital does not sell or rent your personal data to anyone.

We share data only with service providers that are necessary to run the business, for example:

Wix.com Ltd and related Wix entities as hosting and website platform provider
Wix Help Center
Email and calendar providers
Cloud storage and project management tools
Accounting and invoicing software
Google services such as Google Business profile and possibly Google Analytics
Social media platforms where you choose to interact with the Edwards Digital profiles

These providers act as data processors and handle your information only on documented instructions and under their own security and privacy terms.

Where required by law, data may be shared with public authorities, regulators, or legal advisors.

6. International transfers

Because Edwards Digital uses services such as Wix and Google, your data may be stored or processed outside the European Economic Area, including Israel and the United States, depending on the provider.

These providers rely on appropriate safeguards, such as standard contractual clauses or adequacy decisions, as required by GDPR. You can find more information in each providers own privacy policy.

7. How long we keep your data

We keep personal data only as long as needed for the purposes described above, or as required by law.

In general:

Inquiry and contact form data are kept for up to two years after the last contact, unless they become part of a client file

Client and project data, including contracts and invoices, are kept for up to seven years to comply with Dutch tax and bookkeeping obligations

Analytics data are kept according to the settings of each tool and are usually stored in aggregate form

If you ask for your data to be deleted, we will remove what we can, while still keeping anything that must be kept for legal or accounting reasons.

8. Your rights

Under GDPR, you have several rights regarding your personal data.

You can:

Ask for access to the personal data Edwards Digital holds about you
Ask for correction of inaccurate or incomplete data
Ask for deletion of your data, in certain cases
Ask for restriction of processing in certain situations
Object to processing based on legitimate interest
Ask for a copy of your data in a structured, commonly used, machine readable format, where technically possible

Where processing is based on consent, you can withdraw that consent at any time. This will not affect processing that happened before the withdrawal.

To exercise these rights, contact Edwards Digital using the contact details at the top of this policy. We may need to verify your identity before acting on your request.

You also have the right to file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, if you believe your data has not been handled properly.

Website: autoriteitpersoonsgegevens.nl

9. Children

The Edwards Digital website and services are aimed at adults and business owners. They are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us so that it can be removed immediately.

10. Links to other websites

The site may contain links to client websites, social media profiles, or other external sites. Edwards Digital is not responsible for the privacy practices of those sites. You should review the privacy policies of any external websites you visit.

11. Changes to this policy

This privacy policy may be updated from time to time. The most recent version will always be available on this page, with the date updated at the top. Material changes may also be communicated through a notice on the website.